Proof in
Performance.
Six operations. Six transformations. From a 4x facility scale-up to a worst-ranked warehouse turned second-best in six months — here’s what happens when systems replace chaos.
Transformed
Served
Cost Reduction
Ranking Jump
How we transformed a wine & liquor distribution warehouse — and moved it from #20 to #2 in the company.
A regional wine & liquor distributor operating a 60,000 sq ft facility with 110,000 case storage capacity, 50 warehouse employees, a 20-person delivery team, and mixed ambient + cold storage environments.
Despite strong market demand, the operation was underperforming on every metric that mattered.
- Severe inefficiencies in picking and movement
- Damaged shipments and delivery losses
- No system to recoup broken bottles
- Poor asset accountability across warehouse and delivery
- Misuse of storage space limiting true capacity
- Failure to follow FIFO & FEFO standards
- Unstructured inbound scheduling causing congestion
- Weak swing shift supervision and accountability
- Poor communication and lack of documentation
A full operational transformation across people, process, and space:
Layout & Space Optimization
- Reorganized storage to maximize 110K case capacity
- Created clear zones for ambient vs cold storage
- Eliminated wasted and misused space
Inventory & Accountability
- Implemented FIFO & FEFO enforcement processes
- Established inventory control procedures
- Launched weekly rotating cycle counts (10% of top 10 SKUs)
- Introduced accountability tracking for warehouse + drivers
Delivery & Route Optimization
- Redesigned delivery routes for efficiency
- Reduced damage risk through improved handling and staging
- Implemented tracking for breakage and recovery
Scheduling & Inbound Control
- Structured inbound delivery scheduling
- Reduced dock congestion and bottlenecks
- Improved coordination between receiving, storage, and picking
KPI & Performance Management
- Established measurable KPIs for order accuracy, damage rates, productivity
- Created accountability systems across all shifts
Leadership, Comms & SOPs
- Strengthened swing shift supervision
- Standardized communication and documentation
- SOPs for receiving, putaway, picking, loading, delivery prep
Results — Rapid Transformation
- Improved from #20 → #2 ranked warehouse company-wide
- Significant reduction in damaged shipments and losses
- Increased inventory accuracy and product accountability
- Maximized usable storage capacity
- Improved adherence to FIFO & FEFO standards
- Streamlined delivery operations and route efficiency
- Eliminated inbound congestion issues
- Established consistent inventory tracking system
- Strengthened leadership and operational discipline
Turning around a failing construction operation — from projected loss to 43% ahead of plan in six months.
A multi-branch construction and installation services operation in Las Vegas, NV.
Challenge level: critical. Financial loss projected for FY26, leadership gap, operational breakdown.
- Leadership vacuum after the General Manager stepped down
- Underperforming project management
- Excessive labor costs — 3x industry norm ($320/worker)
- Untrained installation team
- Poor sales performance and deal closing rate
- Inefficient scheduling and communication
- Ranked 16 out of 17 branches
- Projected financial loss for FY26
A structured turnaround across leadership, cost, team, and revenue systems:
Leadership Reset
- Led hiring process for a new General Manager
- Developed team leadership through training at a high-performing branch
- Standardized communication processes
Cost & Vendor Optimization
- Sourced new union labor provider
- Reduced labor cost from $320 → $100 per worker — a structural reset
Team Restructuring
- Restructured the installation team into two teams
- Introduced a 4-day / 10-hour workweek to fix scheduling issues
- Improved coverage and reduced reactive scheduling
Sales Enablement
- Implemented a 3-step closing system
- Lifted deal closing rate and revenue trajectory
Results — 6 Month Turnaround
- Revenue improved to 43% ahead of projections · Labor costs reduced by over 65% · Branch ranking 16/17 → 9/17
- Operational efficiency significantly increased
- Improved deal closing rate
- Structured, profitable, competitive operation
- Stable leadership and team accountability
Scaling operations for a 200K sq ft warehouse — a 4x facility expansion delivered in 90 days.
A leading travel retail company undergoing rapid growth, requiring a transition from a 50,000 sq ft warehouse to a 200,000 sq ft facility with expanded distribution and delivery capabilities.
The mandate: scale operations 4x without disrupting service or losing control.
- No structured plan for the warehouse transition
- No delivery team or scheduling system
- Disconnected workforce across shifts
- No defined layout for the new facility
- No cold storage or delivery infrastructure
- No secure system for high-value items
- No KPI tracking or performance visibility
- No vehicle accountability system
- Poor restock and order scheduling
- Undefined shipping and delivery workflows
A full operational buildout and transition strategy:
Layout Redesign
- Designed optimized layout for the 200K sq ft facility
- Established flow for receiving, storage, picking, shipping
- Maximized space utilization and efficiency
Delivery System Buildout
- Created full delivery schedule and routing structure
- Built and trained a dedicated delivery team
- Designed shipping and delivery zones for efficiency
Workforce Alignment — 3 Shifts
- Aligned warehouse operations across three shifts
- Defined roles, responsibilities, communication flow
- Improved coordination and productivity
Cold Storage & Delivery
- Implemented cold storage zones
- Designed cold chain handling and delivery processes
High-Value Inventory Security
- Created secured high-value storage area
- Implemented tracking and accountability protocols
KPI, Asset Control & SOPs
- KPI tracking for productivity, delivery performance, order accuracy
- Vehicle key tracking and driver accountability system
- Standardized SOPs for receiving, putaway, picking, shipping, delivery
Results — 90 Day Transition
- Successful transition to a 200,000 sq ft operation with zero service disruption
- Fully operational delivery team and scheduling system
- Seamless coordination across three shifts
- Improved inventory control and product flow
- Secure management of high-value items
- Cold storage and delivery processes fully implemented
- KPI-driven performance visibility established
- Strong operational structure supporting scalable growth
Transforming an entertainment rental warehouse — the first complete inventory in over two decades.
DAYS
A large-scale entertainment production company with 100 warehouse employees, a 50-person CNC shop, and in-house delivery + event setup operations.
Rapid growth had exposed deep operational breakdowns that no one had time to fix.
- No full inventory completed since 1999
- Unreliable, constantly misplaced inventory
- Revenue loss from missed or incomplete event setups
- Poor scheduling and last-minute chaos
- Inefficient layout increasing labor time
- Significant unused and misused storage space
- Lack of supervisor accountability and structure
Full operational rebuild executed in 30 days:
Layout Redesign
- Built functional zones and flow paths
- Reduced congestion and wasted movement
Inventory System Overhaul
- Conducted full warehouse inventory reset — first since 1999
- Implemented location-based tracking
- Established cycle counting procedures
Scheduling & Workflow
- Aligned warehouse, CNC, and delivery timelines
- Eliminated reactive scheduling
KPI & Performance Systems
- Introduced productivity + accuracy tracking
- Created supervisor accountability
SOP Implementation
- Standardized picking, staging, event prep, and returns
Leadership Reset
- Defined roles and expectations
- Implemented structured communication
Results — 30 Day Reset
- Completed first full inventory in over 20 years · Inventory accuracy restored and stabilized
- Eliminated lost and missing equipment
- Improved on-time event execution
- Increased usable warehouse space
- Reduced wasted labor and inefficiencies
- Established a scalable, system-driven operation
Setting up three human tissue donation centers — multi-site, regulated, fully operational in 90 days.
A human tissue donation organization launching operations simultaneously across three locations — Las Vegas (NV), Oklahoma, and New Hampshire.
Each site required a fully designed warehouse with cold storage, donation processing, shipping & receiving, and complete staffing systems. Starting point: nothing.
- No warehouse layout or facility design
- No cold storage systems or compliance processes
- No staff or hiring structure
- No donation intake, tracking, or inventory systems
- No shipping/receiving processes
- No local logistics or vendor partnerships
- No inspection or recertification protocols
A full operational design and implementation across all three sites:
Talent Acquisition & Team Buildout
- Developed hiring strategy and role structure
- Conducted interviews, assisted with staff selection
- Built foundation for operational leadership
Facility & Workflow Design
- Cold storage zones, donation processing areas, tech/office workspaces
- Optimized flow for compliance, safety, efficiency
Cold Storage Implementation
- Cold storage setup and organization
- Inspection and recertification processes
- Operational readiness and compliance standards
Donation Intake & Inventory
- Structured donation receipt process
- Inventory tracking and accountability
- Inventory frequency and cycle processes
Shipping, Receiving & Vendor
- Dedicated receiving areas and shipping/staging zones
- Standardized shipping workflows
- Local service provider partnerships established
SOP & Process Development
- SOPs for donation processing, inventory, storage, shipping
- Consistency and compliance across all three sites
Results — 90 Day Buildout
- Three fully operational sites with cold storage, staffing, and compliance — launched simultaneously
- Staff hired and structured for operational success
- Complete donation intake and inventory system
- Efficient and compliant processing workflow
- Functional shipping and receiving operations
- Cold storage inspection and recertification in place
Building Lafavor Fitness from idea to operating business — proof the methodology travels beyond warehouses.
Lafavor Fitness — a weight loss coaching business based in Mississippi serving adults 35+.
The owner is an active-duty Air Force member with no prior business experience. At engagement, the business did not exist.
- No legal structure
- No branding or positioning
- No pricing or service architecture
- No operational systems
- No client acquisition strategy
- No digital presence
Registered the business as an LLC, defined niche positioning for 35+ weight loss clients, and built the entire operating system from the ground up:
Program & System Design
Built training programs focused on joint health, time efficiency, and sustainable fat loss. Developed a flexible nutrition system designed for real-life adherence.
Client Acquisition System
Built and optimized Instagram presence, created a content strategy targeting adults 35+, and implemented a DM-based lead generation and closing system.
Operations & Delivery
Created onboarding systems, weekly check-ins, progress tracking dashboards, and KPI tracking for conversion, retention, and revenue.
Legal & Brand Foundation
Registered LLC, defined niche positioning for the 35+ weight loss market, and developed brand messaging and pricing structure for premium positioning.
Results — 30 Day Launch
- Fully operational business with legal LLC, premium positioning, systems, and active client acquisition pipeline
- Premium positioning for the 35+ weight loss niche
- Training, nutrition, and operations systems implemented
- Digital presence launched
- Scalable structure from a standing start
Ready to write your
blueprint?
Every operation in this archive started with one conversation. Tell us where you are, and we’ll show you what’s possible.